Declaration on the duty to provide information
We care about the security of data. We only use them emarked and only pass them on to our partners, if they contribute to the fullfillment of purpose regarding our specific assingment. According to the EU-General-Dataprotection regulation (LINK) and according to the Data Protection Act (LINK) of the Republic of Austria starting 25.05.2018 users have the right to obtain free information on request about all stored personal data. In addition each guest or user is allowed to ajust incorrect data, block, or delete (“right to be forgotten”) his personal data. The only exception is that we have the legal obligation to preserguestve business or reporting records. If you believe that the processing of your data violates data protection law or that your data protection entitlements have been violated in some other way, you can complain to the supervisory authority. In Austria, the data protection authority is called Datenschutzbehörde.
Pursuant to Legislative Decree No. 196 of June 30, 2003 (“Code relating to the protection of personal data”), we would like to inform all users that the data they provide when making inquiries or reservations may be used for processing, advertising, and/or other activities of us in the tourism and hotel sector. The data are processed in written form and/or on magnetic media, electronic media and in compliance with all security measures guaranteeing their security and confidentiality. Hotel B&B BERGQUELLEis the responsible for data processing. Affected parties can check, correct, supplement, or delete their data at any time by writing to DIE BERGQUELLE, Unterberggasse 192, A – 5542 Flachau , or firstname.lastname@example.org.
Why does Hotel B&B BERGQUELLEcollect personal information?
B&B Hotel BERGQUELLE collects and uses your personal information in order to offer exceptional customer service, easy access to our website, and offer and provide optimal services. Furthermore, your personal information assists Hotel B&B BERGQUELLE in informing you about our newest products and special offers and to keep you informed about other developments that we feel may interest you. If you not interested in our new developments and/or would not like to receive information about our new products and services, you can inform us at any time.
What data is collected?
There are many situations in which your personal information can help Hotel B&B BERGQUELLE provide better service. That is why, for example, you are asked to provide information when you start a transaction. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address, preferred method of contact, and/or credit card information. Additionally, Hotel B&B BERGQUELLE collects data for marketing research in order to better understand our clientele and offer appropriate services. Furthermore, Hotel B&B BERGQUELLE collects customer activity data from our website. On the basis of this information, Hotel B&B BERGQUELLE can assess which information is useful to our customers and which areas of our website and online services are of interest.
When does B&B Hotel BERGQUELLE share personal information?
Hotel B&B BERGQUELLE takes the protection of your personal information very seriously. Hotel B&B BERGQUELLE promises you, that your contact information is never sold or passed onto other vendors. In order to provide you with exceptional service, Hotel B&B BERGQUELLE may, under certain circumstances, give your information to legal individuals who are obligated to handle the information in accordance to the Privacy Statement. Under certain circumstances, it can be beneficial for Hotel B&B BERGQUELLE to provide other companies (who are strategic partners with, or employed by Hotel B&B BERGQUELLE) with certain information so that they can provide you with services and products in the name of Hotel B&B BERGQUELLE. These companies can help us to process information, take reservations and orders, deliver products, administer and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete polls regarding customer satisfaction. These companies are obligated to handle your personal information in accordance with the Privacy Statement in order to protect personal privacy. Furthermore, Hotel B&B BERGQUELLE may be required by law or legal regulation to provide personal information.
How does Hotel B&B BERGQUELLE protect your personal information?
Hotel B&B BERGQUELLE takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion. The website employs the industry-standard SSL (Secure Sockets Layer) encryption. Your personal information and credit card information required in internet transactions is thereby safeguarded. You can also help us secure your information by following some simple steps. Change your password often using a combination of letters and numbers and make sure you are using a secured web browser.
Integrity of your personal information
Hotel B&B BERGQUELLE has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.
Our company-wide commitment to protecting your personal privacy
As was already mentioned, Hotel B&B BERGQUELLE takes your personal rights very seriously. So that the security of your personal information is ensured, all workers are given current instructions and the company takes strict security precautions to protect your personal information. The website contains links to other companies. Hotel B&B BERGQUELLE is not responsible for their personal privacy guidelines. Hotel B&B BERGQUELLE recommends that you attain these companies’ Privacy Statements.
Questions regarding personal privacy rights
The following technologies are used on this website:
Certain information is gathered depending on your web browser settings. These are automatically sent by your browser to the website operator using a cookie when you visit this website. This information usually concerns your computer assigned IP address as well as the type of operating system and browser installed.
A cookie is a small text file that is stored on the hard drive of your computer by a web server. A distinction is made between “session cookies” and “permanent cookies”.
Session cookies: A session cookie is applied with every visit to this website. A randomly generated, unique identification number is assigned to your computer therein. The validity of a session cookie automatically expires when you close the browser. The session cookies are used to support the functionality of the website and to find out more about your usage of the website, i.e. which pages you visit, which links you use and how long you spend on each page.
Permanent cookies: Provided that it is permitted, permanent cookies will be applied. These cookies do not expire when you close your browser, but rather remain on the hard drive until they expire after a specified time span or are deleted. The web server identifies the permanent cookie stored on the hard drive of your computer every time you visit this website. By issuing such a permanent, unique identifier for your computer, preferential settings and your usage patterns can be stored in a database. Furthermore, it is possible to determine how frequently you visit this website, how your user habits change and how effective the promotional activities of the website are. No personal data is contained in this information, but rather only the actions you make on your computer.
If you access the website via an email that was sent to you, or a “user identity” was created during one of your visits, the information provided by the website or third-party cookies is linked to any information in the data records of the website provider, from which conclusions can be drawn about your identity.
Web beacons: The website may contain pixel graphics. These are called “web beacons”, “single-pixel GIFs” or “clear GIFs”. Third-parties can use web beacons in order to learn more about the behaviour of visitors to their website and measure the impact of promotional activities. Web beacons may also be used in promotional e-mails to determine whether they have actually been opened and user activity triggered. The information contained in web beacons is only linked to your personal data with your prior consent. By clicking on a link in promotional e-mails, which are sent to you with your consent, you agree to the use of web beacons, provided that you have not prevented the installation of web beacons by changing the settings on your computer.
Cookies used currently on the website (current status of our cookie use, its purpose, its impact on privacy as well as its permanence):
- Session ID: The web server may generate session cookies that are necessary for the use of certain interactive elements of the website (e.g. contact forms or login). The cookie contains a session ID, by which your visit is distinguished from those of other users, which visit the website at the same time. Session cookies are regarded as necessary for the use of the website and do not require your consent.
- Analytics: The website uses Google Analytics. Google Analytics creates several first-party cookies, with which it is ensured that each successive visit to the website can be assigned to the same (unique) visitor. The manner in which you came across the page can also be established.
- Website navigation: The content management tool creates several first-party cookies. These refer to session cookies that are deleted as soon as you close your browser. These cookies enable the proper functioning of our website. This data is aggregated and can be assigned to any person.Based on the data that is collected using these first-party cookies, reports are generated in an aggregated form, which provide information on how visitors get to the website and use this. Findings on general user behaviour can be obtained using these reports. These findings are used to update and improve the website.
- Miscellaneous: Occasionally, other services are tested that may apply cookies onto your computer. In this case, the relevant manner of use is listed here.
Changing your cookie preferences
Configuring your Internet browser is a free and effective way to manage cookies. You have the following possibilities:
- allow the use of all cookies that are integrated in the pages and content you invoke.
Note: These cookies can only be read by their issuer on the one hand. On the other hand, this process is not definitive. You can deactivate cookies anytime later on (the management of cookies depends on your Internet browser; see corresponding instructions).
- set your browser so that you are asked for consent before the installation of new cookies on your device.
The type of cookie management depends on your browser. More instructions for use can be found here: